Privacy Policy
Welcome to Flying Arrow. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Flying Arrow (“Company”, “we”, “our”, or “us”) collects, uses, stores, processes, and safeguards information provided by users through our website, mobile applications, social media channels, customer support services, and offline interactions.
By accessing or using Flying Arrow’s services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Personal Information
We may collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Residential Address
- Date of Birth
- Passport Information
- Government-issued Identification Details
- Travel Preferences
- Payment Information
- Emergency Contact Information
Travel-Related Information
We may collect:
- Flight bookings
- Hotel reservations
- Visa application details
- Tour package selections
- Travel insurance information
- Transportation bookings
- Special travel requirements
Automatically Collected Information
When you use our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Location Data
- Website Usage Statistics
- Cookies and Tracking Data
How We Use Your Information
Booking and Travel Services
We use your information to:
- Process travel bookings
- Confirm reservations
- Issue travel documents
- Facilitate visa applications
- Coordinate transportation and accommodation
- Provide customer support
Service Improvements
We may use collected information to:
- Improve website performance
- Enhance customer experience
- Personalise travel recommendations
- Analyze user behavior
- Develop new travel products and services
Marketing Communications
With your consent, Flying Arrow may send:
- Promotional offers
- Travel deals
- Newsletter updates
- Destination recommendations
- Special discounts and campaigns
Users may opt out of marketing communications at any time.
Sharing of Information
Travel Service Providers
Flying Arrow may share necessary information with:
- Airlines
- Hotels
- Tour Operators
- Visa Processing Agencies
- Transportation Providers
- Insurance Providers
- Government Authorities
Legal Compliance
We may disclose personal information if required by law, court order, regulatory authority, or governmental agency.
Data Security
Protection Measures
Flying Arrow implements industry-standard security measures, including:
- Secure servers
- Encrypted transactions
- Access controls
- Data monitoring systems
- Secure payment gateways
While we strive to protect user information, no internet transmission or storage system can be guaranteed as completely secure.
Cookies Policy
Use of Cookies
Our website uses cookies to:
- Improve browsing experience
- Remember user preferences
- Analyse website traffic
- Personalise content and advertisements
Users may disable cookies through browser settings, although some website features may not function properly.
Data Retention
Flying Arrow retains personal information only for as long as necessary to:
- Fulfil booking obligations
- Meet legal requirements
- Resolve disputes
- Enforce agreements
Third-Party Websites
Our website may contain links to external websites. Flying Arrow is not responsible for the privacy practices or content of third-party websites.
Users are encouraged to review the privacy policies of external websites before sharing personal information.
User Rights
You may have the right to:
Access Information
Request access to the personal information we hold about you.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of personal information where legally permissible.
Marketing Preferences
Opt out of promotional communications at any time.
Children’s Privacy
Flying Arrow services are not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors without appropriate consent.
Updates to this Privacy Policy
Flying Arrow reserves the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon publication on our website.
Users are encouraged to periodically review this page for updates.
Contact Us
For questions regarding this Privacy Policy, please contact:
Flying Arrow Customer Support
Email:
Phone:
Website:
Effective Date
This Privacy Policy is effective from the date of publication on the Flying Arrow website.